The hotel complex is located in some of our newly renovated building and has 25 luxury bedrooms.
All areas of the hotel are finished to an exceptionally high standard and one of our outstanding features that separates us from other dog facilities is our state of the art ventilation & filtration system. The system which provides fresh filtered air to be filtered directly into each room, and is never recycled into other rooms meaning there will never be a risk of cross contamination to any of our guests. The air in each room can be changed up to 10 times per day, and can also be heated or cooled accordingly.
On arrival to the hotel, you will be greeted by one of our friendly staff in our impressive reception area, complete with thrones & Mr. Bentley the butler offering our guest tasty treats upon arrival.
We will help, guide you through the checking in process and answer any queries you might have, and also reassure you that your pets are in the best possible care.
Any dietary or medication requirements are all addressed and you can also add any ‘special’ extras at this stage, whether that be a training session, a pamper session or simply a goodnight treat.
It is then optional as to whether you show them to their suite yourself or whether you let one of our staff do it for you- we understand leaving them can be an emotional time.